This procedure takes you through the setup required for the integration of the ACTIVE Content Manager's Document Manager page with the ACTIVE Citizen Request system's Case management functionality.
Make sure the ACR webservice is present and turned on:
Make sure the ACR Integration feature is turned on. To check this, go to the System menu and click on the Configuration Files option.
Click on the IronPoint.config tab and scroll down through the Application Settings section to make sure the A C R Present option is checked. If this option is not visible, contact your ACTIVE Content Manager support representative to have the feature installed and/or initiated.
Create the Document Manager page:
Navigate to the page that will be the parent of the new page. See Parent and child pages if you are unsure what this means.
Mouse over the +Childpage button and select Document Manager from the list of page types.
Complete the Page Summary section.
On the Content tab, complete the General Properties section.
If the ACR webservice has been turned on (as noted above), you will need to complete the ACR Webservice Connection section.
Configure the Digital Assets Folders settings for storing the case documents.
Define how the page will be displayed in view mode by setting the View Mode Properties.
Configure the Asset Search section.
Describe the Document Manager and provide information about its usage in the Introduction HTML section.
Click Save and submit the page for publication.
